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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...Members may access Member Services by calling our toll-free number, 1-833-230-2099, 7 a.m. to 7 p.m. (TTY for the hearing impaired: 1-800-743-3333) and following the menu prompts. Members may access...
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Resources For Pregnant Members
https://www.caresource.com/benefits-services/behavioral-health/resources-for-pregnant-members/Pregnant members and their partners often need special support. Dial 9-8-8 or text HOME to 741741 to reach a crisis counselor 24 hours a day, 7 days a week. Call...
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Resources For Pregnant Members
https://www.caresource.com/plans/medicaid/benefits-services/behavioral-health/resources-for-pregnant-members/Pregnant members and their partners often need special support. Need to talk to someone now? Call the CareSource24® Nurse Advice Line at 1-844-206-5947. Dial 9-8-8 or text HOME to 741741...
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FAQs
https://www.caresource.com/members/education/faqs/...to the Member Handbook for a list of covered services. You can also ask your care coordinator or call Member Services to have a printed copy of the member handbook...
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FAQs
https://www.caresource.com/providers/education/faqs/...the member’s card? Yes! Any participating primary care provider (PCP) may see eligible CareSource members. PCPs are responsible for verifying member eligibility before providing any services. Please log on to...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...Member Services Members access Member Services by calling our toll-free number, 1-855-202-0729 (TTY for the hearing impaired: 1-800-255-0056), 7 a.m. – 7 p.m. Eastern Standard Time (EST), and following the...
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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...detail will be denied. Error Number: 30 Error Description: Member mismatch How to Fix: Either the member had the wrong sex identified on the claim submission, or the member’s address...
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Behavioral Health
https://www.caresource.com/providers/education/patient-care/behavioral-health/At CareSource, we streamline our business practices to limit the administrative burden on you and our members. Our goal is to make it easier for you to help our members...
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Contact Us
https://www.caresource.com/members/contact-us/...doctor over the phone or in person. This is a free service to our members. If you have any problems reading or understanding this information, please call our Member Services...
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Quality Improvement Program
https://www.caresource.com/members/tools-resources/quality-improvement/qip/...Improvement’s Model for Improvement Ensuring that CareSource is effectively serving members with culturally and linguistically diverse needs Ensuring that CareSource is effectively serving members with complex health needs Assessing the...
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