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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...name, member ID, phone number and any facts that help explain the issue. HAP CareSource G&A P.O. Box 1025 Dayton, OH 45401 Call: Member Services at 1-833-230-2053 (TTY: 711). The...
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Forms
https://www.caresource.com/providers/tools-resources/forms/...should be completed and emailed to CareSource PASSE and to DHS. Member-Related Forms Independent Reassessment Dates Form Submit this form to request a member’s Independent Reassessment dates. Interpreter Service Request...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...grievance with the state or us. Call Member Services or send a letter to: CareSource Attn: Member Grievances P.O. Box 1947 Dayton, OH 45401 You can also file a grievance...
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Mental Health
https://www.caresource.com/members/education/mental-health/...CareSource members get more with their benefits. Learn more about what’s covered. Member Handbook Evidence of Coverage and Schedule of Benefits Where to Get Care Substance Use Disorder The path...
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Quick Reference Materials
https://www.caresource.com/providers/tools-resources/quick-reference-materials/...with us and assist you in serving our members. CareSource wants to equip you to provide the best service for our members. The following materials will help familiarize you with...
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Mental Health And Wellness
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/mental-health-and-wellness/...list of benefits. See your member handbook or call Member Services for details. Benefits may change on January 1 of each year. If You Need Counseling We want you to...
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Suicide Prevention Toolkit
https://www.caresource.com/providers/education/patient-care/behavioral-health/suicide-prevention-toolkit/...Accreditation Association) Member Materials Our Care Managers screen members who may be at risk for suicide. We may provide educational information that we encourage our members to discuss with their...
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Quality Improvement
https://www.caresource.com/members/tools-resources/quality-improvement/...the CareSource24®Nurse Advice Line. The number is on your CareSource member ID card. Call your Care Manager. We’re here to help. Call Member Services if you have questions. Member Services:...
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Marketplace
https://www.caresource.com/plans/marketplace/...difference in our member’s lives, we offer $0 chronic care health plans. These innovative plans support members living with diabetes and heart conditions, in addition to overall improved plan options....
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Plan Documents
https://www.caresource.com/plans/marketplace/plan-documents/...that describes the relationship between CareSource, and CareSource members. It serves as your contract with CareSource and describes CareSource members’ rights, responsibilities and obligations. It also tells you how the...
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