Behavioral Health

At CareSource, we streamline our business practices to limit the administrative burden on you and our members. Our goal is to make it easier for you to help our members access the care they need. We strive to make it easy for our members to access the behavioral health services they need.

Save time. Save money. Use the secure Provider Portal.

The Provider Portal lets you verify member eligibility, submit claims electronically, check claim status and more, all in one convenient location. Explore the resources available to you.

Provider Communications

CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We support behavioral health coordination across all interventions along the continuum of care. Visit these webpages for resources to support coordinated care with a holistic integrated approach.

Coordinating Integrated Care

CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We ensure that all of our providers have access to behavioral health resources and that behavioral health is integrated across all interventions.

We are committed to preventing suicide. Explore our Suicide Prevention Tool Kit for resources to help you integrate suicide prevention strategies into your practice.

In the battle against opioid abuse, we are taking action. Visit the Opioid Tool Kit for resources to support your practice and encourage best practices in opioid use and pain management.

We have tools and resources in place to help you coordinate care across the physical and behavioral health continuum. Access the resources below for support in your practice.

Screening is an important part of coordinating care. We provide downloadable screening tools, like the Generalized Anxiety Disorder (GAD-7) to help inform this process. Please see the Depression Toolkit, SUD Toolkit, and ADHD Toolkit to access other tools and screeners.

Since tobacco use continues to be one of the leading preventable causes of death and illness, it is imperative that providers educate and treat their patients. Reducing tobacco use among your patients is the goal, and using these posters and resources in your office is one way to address this continued crisis. Access the Navigate Tobacco Cessation Resource Slides to learn more.

Mental Health & Substance Use Disorder Resources

Member Support Resources

Member Benefits

As a CareSource provider, you can easily access members’ benefits to best serve their needs.

BeMe Mental Health Support

CareSource Hoosier Healthwise (HHW) members ages 13 through 18 will have access to a FREE teen-centric behavioral health platform designed to improve the mental health and emotional well-being of our adolescent members. BeMe Health will serve as an early intervention program to reduce teens’ crises and to help them engage in outpatient behavioral health services.

The platform has three components—technology, touch, and treatment to increase teen engagement through personalization, digital relevance, self-care resources (including compelling content about adolescent behavioral health issues), and automated check-ins. It provides teens with virtual self-care, as well as texting, coaching, and clinical treatment from behavioral health coaches and licensed clinicians to support them with their own emotional concerns.

View the Navigate BeMe Behavioral Health Program Flier and the BeMe Referring Clinician Intro Video to learn more.

Quality Improvement

CareSource continually assesses the quality of care and service offered to its members and implements programs to improve operational efficiency, delivery of health care services and health outcomes. We have established a Quality Improvement annual work plan to continually assist us in implementing programs to improve member health outcomes.

The following resources will help improve your patients’ satisfaction and your quality scores: