HIP Power Account
POWER Account contributions are currently paused for HIP members.
You pay a POWER Account Contribution (PAC) each month for HIP Plus or HIP State Plan Plus. The amount you pay for your PAC varies. It is based on family size and income based on the Federal Poverty Level (FPL).
PAC Tier Table
| Tier Name | FPL* | Monthly PAC Single Individual | Monthly PAC Spouses (each) | PAC with Tobacco Surcharge | Spouse PAC when one has Tobacco Surcharge | Spouse PAC when both have Tobacco Surcharge (each) |
|---|---|---|---|---|---|---|
| Tier 1 | 22% | $1 | $1 | $1.50 | $1 & $1.50 | $1.50 |
| Tier 2 | 23-50% | $5 | $2.50 | $7.50 | $2.50 & $3.75 | $3.75 |
| Tier 3 | 51-75% | $10 | $5 | $15 | $5 & $7.50 | $7.50 |
| Tier 4 | 76-100% | $15 | $7.50 | $22.50 | $7.50 & $11.25 | $11.25 |
| Tier 5 | 101-138% | $20 | $10 | $30 | $10 & $15 | $15 |
*The FPL is updated each year in late January. View the full FPL chart.
You must tell the Division of Family Resources (DFR) about changes in household income and address. Call DFR at 1-800-403-0864 or go to fssabenefits.in.gov.
Tobacco Use Surcharge
You have to pay an extra charge if you use tobacco. You have 12 months to stop using tobacco. A 50% extra charge is added to your PAC for future invoices if you tell us that you have not stopped in the 12 months. Call one of the numbers below to let us know you have quit using tobacco.
- CareSource: 1-844-607-2829 (TTY: 711)
- Enrollment Broker: 1-877-438-4479 (GET-HIP9)
How to Pay your PAC
Online: Log in to CareSource MyLife. Pay by credit card, debit card, or bank transfer. It can be set up monthly through auto pay. Conditionally eligible, presumptive eligible, and Fast Track members cannot make their first payment this way.
Phone: Call 1-844-607-2829 (TTY: 711). Use a credit card, debit card, or bank transfer.
Mail: Make your check or money order out to CareSource. Add your member ID number. Also add the payment coupon from your monthly invoice. This makes sure the payment goes to your account. Send a check, cash, or money order to:
CareSource
P.O. Box 6065
Indianapolis, IN 46206-6065.
Payroll Deduction – Check if this is offered by your employer. You can use this form to set up payroll deduction.
In Person – You can pay by cash at a check-free pay location. This includes stores like CVS®, Dollar General®, Family Dollar®, Speedway®, and Walmart®.
We accept:
- Monthly payments for HIP Plus members.
- A full year’s PAC for HIP Plus members.
- Any payment amount in between monthly payments for HIP Plus members.
Tips for Making Your HIP POWER Account Contribution
- Make your contribution as early as you can each month. This lets us process your payment on time. If we don’t have your payment, you may be past due. Your benefits could be at risk.
- Phone and online payments take three business days (72 hours).
- Payments made by mail take seven to 10 business days to process.
- If you fall behind in your payments, pay the full amount due. This will help make sure you keep your coverage and benefits. When your PAC is past due, you will get 7 and 45 day reminders. They will tell you the total amount due.
What happens if I miss my PAC payments?
| HIP Earning Levels | If You Don’t Pay Your PAC On Time |
|---|---|
HIP Plus members earning less than FPL (100% and below FPL) | You will be moved to HIP Basic. |
HIP Plus members earning | You will lose coverage. |
HIP State Plan Plus members earning Less than FPL (100% and below FPL) | You will be moved to HIP State Plan Basic. |
HIP State Plan Plus members earning more than FPL (above 100% FPL) | Medically frail HIP State Plan Plus members earning above the FPL who stop making monthly PAC will keep their coverage. They will need to make copays and will be billed for their monthly PAC contribution. This is called HIP State Plan Plus Copays. |
Still have questions? Call Member Services at 1-844-607-2829 (TTY: 711). We are here to help.