« Mental Health and Addiction Services
 Mental Health and Addiction Services
Mental Health and Addiction Services
Mental Health and Addiction Services


I am ready for help. How do I get started?

When you are ready for treatment it’s important to start right away.

  • Contact CareSource Member Services for assistance with finding a provider and scheduling an appointment. You can reach our Care Advocates through the dedicated addiction treatment phone number at:
  • Access Find a Doctor on our Website to find doctors who treat addiction in your area.
  • Talk with your doctor about your addiction.
  • Contact your Care Manager with CareSource.

What do I say when I call?

  • “I need to enroll in a recovery program.”
  • “I have an addiction problem and I’m ready for help.”
  • “I need help for my addiction.”

What should I expect when finding treatment?

There will be a lot of questions. In order to set you up on a treatment plan that’s right for you, it’s important that you answer questions honestly. Your care giver is not here to judge you, they are here to support you. This is also a great time for you to ask questions.

There will be a lot of information. Take notes. Your care giver will give you a lot of information. Take notes so you can refer back to your conversation. 

Repeat what your care giver says. The best way to know if you understand what your care giver is saying is to repeat it back. Say things like, “What I hear you saying is this:”

Leave with a clear understanding of next steps. What do you need to do next? What will your care giver do next? When will the next steps happen?

I don’t know what doctor to go to. Can CareSource help me find a doctor?

Yes! CareSource has a tool called Find a Doctor that can help you locate a doctor near you. Under the “Specialty” filter, select the following types of care

  • Behavioral Health
  • Behavioral Health – Addiction Medicine
  • Behavioral Health – Health Center
  • Behavioral Health Counselor
  • Behavioral Health Service Org
  • Community Mental Health
  • OMHAS-Mental Health
  • Rehabilitation Services

NOTE: some options may not be available in all zip codes. If you need more help, you can call us at 1-833-Opioids (674-6437).

What treatments will CareSource cover?

CareSource has an open benefit design for all of our insurance plans. We provide you with:

  • Unlimited office visits. If the provider is in our network no prior authorization is needed. Check here to see if the provider is in our network.
  • Unlimited inpatient detoxification. We just need a prior authorization from your provider.
  • Transportation to and from treatment and the pharmacy.
  • Access to on-going support from a CareSource Care Manager who will support you on your journey.
  • Unlimited IOP/PHP. If you need more than 30 visits, we will need a prior authorization from your provider.
IOP stands for Intensive Outpatient ProgramThis type of program is typically 3 hours a day, 3 days a week. Here you will learn relapse prevention skills and various therapies based upon your unique needs.
PHP stands for Partial Hospitalization ProgramThis program is typically 6 hours a day, 5 days a week and is good for people leaving residential treatment who recognize that they have more work to do in their recovery but do not need a 24-hour setting.

If you have more questions about what we cover, you can always give us a call!

What medications are available to help me recover?

CareSource covers many medications that will help you during treatment and recovery. Some examples of medications you could take are:

  • Buprenorphine/Naloxone
  • Vivitrol
  • Methadone

What is treatment?


Detoxification “detox” is the phase in which your body physically withdraws from drugs. It’s good to go through this process at an inpatient treatment facility or through an outpatient program so you can be monitored by a health care professional.


Therapy is a critical part to recovery. Recovery will be a hard physically, mentally and emotionally, so having a professional support you through this journey is so important. They will give you tools and techniques to help you stick to your treatment and they will address additional day-to-day challenges, such as mental and social challenges, family history and more.


Your doctor may prescribe you with medication that helps with withdrawal symptoms. Taking medication AND therapy can be a highly effective way to treat addiction.


Addiction can make you feel like you are alone. But many people battle addiction. Support groups allow you to connect with people who are in the same recovery journey. And more often than not, these people become your trusted friends for the long-haul.

How do I get rid of my unused medications?

Get rid of your medications that have expired or that you no longer need:


  1. https://www.drugabuse.gov/publications/principles-drug-addiction-treatment-research-based-guide-third-edition/principles-effective-treatment
  2. https://www.shatterproof.org/treatment/Substance-Use-Disorder-Treatment