Where To Get Care

We want to make sure you have easy access to care from the right provider when you need it.

Image of a doctor using a stethoscope on a child seated on his mother’s lap.  Primary Care Provider (PCP) Used for common illnesses and advice. You will get most of your preventive care from your PCP. You should see your PCP the most often!  Image of a person seated at a desk talking with a doctor on a computer screen.  Telehealth  Visit with a provider by phone or computer from wherever you are. Ask your providers if they offer telehealth. You can also talk to a doctor 24/7 through Teladoc. Call 1-800-835-2362 or visit Teladoc.com/CareSource to get started.  Image of a person getting medicine from a pharmacist behind a counter.  Convenience Care Clinics Used for common illnesses like coughs, colds, sore throats, and to get immunizations. They are found in many local drug and grocery stores.  Image of two people sitting in chairs talking with one another. One person is taking notes.  Community Behavioral Health Centers (CBHCs) CBHCs provide health and social services for people living with mental health and/or substance use problems. CBHCs are often the first place people go to get help for behavioral health concerns.   Image of two people talking with a doctor.  Urgent Care Used to treat non-life threatening issues. When your provider is not available and your health issue cannot wait.  Image of a person laying on a hospital bed talking with a doctor standing next to the bed. An ambulance is in the background.  Hospital Emergency Room Use for life-threatening issues or emergencies. Call 911 or go to the nearest ER.

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If you aren’t sure what to ask or where to go for care, call our CareSource24® Nurse Advice Line. Call 1-866-206-0554 (TTY: 1-800-750-0750 or 711) to talk to a CareSource24 registered nurse. We’re here for you 24 hours a day, 7 days a week.