HEALTH PLAN ACCREDITED: OH Medicaid and OH, IN, and KY Marketplace
HEALTH PLAN INTERIM: WV Marketplace and IN Medicaid
February 2017: Effective January 31, 2016 the National Committee for Quality Assurance (NCQA) Health Plan Accreditation granted CareSource the status of Accredited for the Indiana and Kentucky Marketplace plans.
Accredited status is awarded for service and clinical quality that meet the basic requirements of NCQA's rigorous standards for consumer protection and quality improvement while Interim is awarded for those organizations with basic structure in place that will need to undergo a new review within 18 months to demonstrate they have executed those processes effectively.
NCQA evaluates the quality of health care that health plans provide to their members and how well a health plan manages all parts of its delivery system -- physicians, hospitals, other providers and administrative services -- in order to continuously improve the quality of care and services provided to its members.
NCQA Health Plan Accreditation surveys include rigorous on-site and off-site evaluations of over 60 standards and selected HEDIS® measures. A team of physicians and health plan experts conduct accreditation surveys. A national oversight committee of physicians analyzes the team’s findings and assigns an accreditation level based on the performance of each plan being evaluated to NCQA’s standards. A trained team of health care experts, including physicians, conduct a rigorous on-site survey of the health plan. NCQA uses information from health plan records, consumer surveys, interviews with plan staff and performance on selected HEDIS® measures.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.